Incident Management System

An incident can disrupt the operations, services, or functions of an organization. So, implementing the right incident management software is essential for the smooth running of business operations that can also help to increase your productivity. eFACiLiTY^® Incident Management System facilitates users to report all types of incidents including security incidents, safety incidents, vehicle incidents, IT/non-IT incidents, injuries and illnesses, spills, property damage, and so on.

eFACiLiTY^® Incident Management Software enables the admins/managers to manage the entire incident management activities efficiently and helps them to track, prioritize, and assign appropriate teams to quickly respond and resolve incidents reported, identify root cause, and implement corrective actions with defined SLAs. The software also provides complete visibility of the entire incident life cycle with an audit trail and enables organizations to implement root cause analysis, corrective and preventive action processes for all incidents.